Hiring a property management company is a significant decision for any co-op or condo board. The company you choose will influence everything from resident satisfaction to the long-term value of the property. One of the best tools for evaluating potential candidates is reading online reviews. These firsthand accounts from other clients can help you understand what it’s really like to work with a particular management team.

When reading reviews, it’s important to look for recurring themes. Positive trends—such as prompt communication, organized board meetings, and efficient handling of maintenance requests—can signal a dependable partner. On the other hand, repeated mentions of delays, poor follow-up, or lack of transparency should prompt further investigation. Reading multiple reviews across different time periods can help ensure you’re getting a balanced view, rather than relying on a single opinion.

For example, daisy property management reviews often detail how the company handles budgeting, vendor coordination, and resident concerns. Many clients share experiences about how well the team navigates complex building issues, such as repairs, compliance with regulations, and emergency situations. By paying attention to the specifics in these reviews, you can better assess whether their approach aligns with your building’s priorities and expectations.

Of course, reviews should not be your only deciding factor. They are most effective when paired with direct references from current clients and a thorough review of the company’s service proposals. This way, you can verify whether the strengths mentioned in online feedback are consistently reflected in their day-to-day operations.

Ultimately, reviews are a valuable tool for gaining insight into how a property management company operates. By analyzing them carefully, asking the right follow-up questions, and considering them alongside other evaluation methods, your board can make a well-informed decision that benefits both the property and the community for years to come.